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FAQ

How can I contact StagePresents?
The best way to contact us is via email: info@campbroadway.com
What are your shipping/handling rates?
Shipping/handling rates vary depending on your delivery address. When you enter your order on the website, it will automatically generate the correct rate for you.
How long does delivery take?
Although most orders have a very quick turnaround time, we request customers allow 7-10 business days for processing and delivery for items in stock. In the event of an inventory delay, please allow 10-15 business days.
Do you offer an expedited delivery option?
We do not offer an expedited delivery option. Orders ship as fast as possible.
Can I exchange my item for a different size?
Exchanges are for size only, not for different styles or products.
  1. To exchange an item for a different size, please send the item (apparel must be unworn/unwashed) to this address:
    StagePresents
    c/o Camp Broadway
    226 West 47th Street, Suite 900
    New York, NY 10036
  2. You must include a pre-paid self-addressed envelope along with a note stating which size you would like to receive. Any exchange requests received without a pre-paid self addressed envelope will not be processed until an additional shipping/handling charge has been applied.
  3. Please allow 2-4 weeks for processing exchanges.
My item arrived damaged, how might I exchange it?
Please contact us (info@campbroadway.com) to coordinate the exchange of a damaged item.
Is it possible to cancel my order?
Once an order has been submitted to our website, it is unable to be cancelled or altered. All sales are final.
Is it possible to return the item?
No returns or exchanges for a different item. All sales are final.
Is my transaction secure?
Yes. All transactions are processed through Authorize.net which has a secure network protection for all purchases.
When is my card charged?
Your credit card is automatically charged when your order is placed.
Are StagePresents available at Camp Broadway events?
StagePresents products will be available for sale during Camp programs.
Do you accept orders over the phone?
No. We are not authorized to accept orders over the phone. All orders must be placed via our website.
What forms of payment do you accept?
Our website accepts Visa, Mastercard, American Express, and Discover.
Can you tell me what a specific product is made of?
Please contact us (info@campbroadway.com) for this type of information.